inventory & order sync
Products, prices and stock in from your ERP or POS; orders, refunds and customers out; fulfilments back. One stock figure across online and stores.
$ storesmith build --automation
the manual steps your ops team does every morning, gone.
StoreSmith automates the manual steps behind a Shopify Plus store: ERP, PIM and WMS sync, B2B price tiers, order routing, Flow and scheduled jobs. Integrations that retry, reconcile and tell you when something didn't land — instead of a spreadsheet someone fixes by hand.
01 — what we build
your store, wired to the systems behind it.
Each integration has an owner, a source of truth per field and a record of every sync. You know what moved, when, and what failed.
catalogue sync
Product data, variants, media and metafields from your PIM, pushed with bulk operations so large catalogues update without throttling the store.
b2b on shopify plus
Companies and locations, catalogues and price lists per customer segment, payment terms and quantity rules — kept in step with the ERP that owns them.
order routing & fulfilment
Orders sent to the right location, warehouse or 3PL by your rules, with tracking and status written back to the order.
shopify flow, extended
Flow workflows for tagging, holds, alerts and approvals — plus custom triggers and actions when Flow needs to reach a system it doesn't know.
scheduled jobs & reports
Nightly reconciliations, price updates, feed exports and the reports your finance team rebuilds every week.
02 — typical architecture
event in, queued, applied, reconciled.
Webhooks tell us something changed. A queue absorbs bursts. Workers apply the change through the Admin GraphQL API or your system's API, and a scheduled pass catches anything a webhook missed.
- eventshopify webhook, erp export or a schedule
- queueordered, deduplicated, safe to retry
- applyadmin graphql api or bulk operation, within rate limits
- reconcilescheduled check against the source; drift flagged, not hidden
✓ idempotent
The same event applied twice changes nothing twice. Retries are safe, so failures can be retried automatically.
✓ observable
Every sync is logged with what was sent and what came back. Failures alert a person, not just a log file.
✓ one owner per field
Price from the ERP, copy from the PIM, stock from the WMS. Written down at scoping so two systems never fight over a field.
03 — when it's right
connector, flow, or custom build?
Not every integration needs custom code. We'll tell you which tier your problem sits in before we quote.
| option | what it covers | choose it when |
|---|---|---|
| shopify flow | Rules that live inside Shopify: tags, holds, notifications. | The rule never leaves Shopify. Often no app is needed at all. |
| a connector | A maintained connector for your system. Our own connectors are listed below. | It covers your system and your rules. |
| a custom build | Several systems, non-standard data, B2B pricing logic. | Volumes or rules make an off-the-shelf sync fall over. This is where we spend most of our time. |
- not our focus
- Template store setups and theme reskins. We'll point you to someone good.
- how it's priced
- Build sprints to deliver, then a retainer to keep integrations monitored and current with each Shopify release. See pricing.
04 — proof
automation we've shipped, and the apps it became.
Work is listed by industry and pattern, with figures rounded. The integrations we kept rebuilding are now apps of our own.
wholesale distribution · b2b automation
<3min per wholesale order
Several legacy storefronts merged into one Shopify Plus store, 10k+ SKUs, automated wholesale price tiers by customer segment. Real-time inventory sync took fulfilment errors to zero.
crm connectshopify plus → salesforce
Orders, customers, fulfilment, returns and delivery updates synced to Salesforce through your MuleSoft layer. One install for every store and brand.
see crm connect →
rms/pos connectshopify ↔ pos · erp
Products, prices and stock in from your ERP or store POS; orders, customers, payments and refunds out; fulfilments back. Online and in-store on one stock figure.
details →05 — questions
common questions.
do i need a custom integration, or will shopify flow do?
If the rule lives inside Shopify (tags, holds, notifications), Shopify Flow often does it with no app at all. If a maintained connector covers your system and your rules, use it. A custom build is for several systems, non-standard data, B2B pricing logic or volumes where an off-the-shelf sync falls over.
how do you keep an erp and shopify in sync without losing orders?
Webhooks tell us something changed and a queue absorbs bursts. Workers apply each change through the Admin GraphQL API or your system’s API, and a scheduled pass reconciles against the source to catch anything a webhook missed. Every event is idempotent, so retries are safe, and every sync is logged with what was sent and what came back.
which system owns each field?
One owner per field, written down at scoping: for example price from the ERP, copy from the PIM and stock from the WMS. That way two systems never fight over a field.
what happens when a sync fails?
Failures alert a person, not just a log file. Drift found by the scheduled reconciliation is flagged, not hidden, and failed events can be retried automatically because applying the same event twice changes nothing twice.
06 — start
tell us what your team does by hand.
List the systems and the steps. An engineer replies with what we'd automate, what we'd leave alone, how long and roughly what it costs.